How can I report an outage?
NunYaBizzness
Enthusiast - Level 2

How can I report an outage? Or find a status of an outage in my area?

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1 Solution
NunYaBizzness
Enthusiast - Level 2
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Snn5
Legend

From an available communications device contact Verizon via *611 on your phone or another Verizon phone, call the customer service number or Live Chat online in My Verizon.  You might also use Twitter and Facebook.

Customer Service

(800) 922-0204

or dial *611 from your mobile phone

Mon - Fri, 7 AM - 11 PM local time
Sat - Sun, 8 AM - 9 PM local tim

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NunYaBizzness
Enthusiast - Level 2

Where is the live chat option? I can't find it.

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Snn5
Legend

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NunYaBizzness
Enthusiast - Level 2

yep... Don't have that option... How about posting the url instead of a screenshot?

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Snn5
Legend

I figured pictures might help you.  The "Contact Us" link is on EVERY Verizon page within the domain.

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NunYaBizzness
Enthusiast - Level 2

I can find contact us but there is no LIVE CHAT option.  And your condescending attitude is not necessary.

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Snn5
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NunYaBizzness
Enthusiast - Level 2
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Rick_Trigg
Newbie

i have no service in the 63052 zip code currently

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vzw_customer_support
Customer Service Rep

Reliable service is a must and we are here to help with your service. Please send us a Private Note at your earliest convenience to better assist.

~Vic

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