How can you get accountablility?
tphigginsesq
Newbie

Every time I turn around you change the plan name, pricing, promises.  In my last call with customer service I'm told that I could get a discount because I teach at the community college, but your system doesn't allow verification.  Your service is spotty.  Your customer service people are put in a bad place and it's frustrating.

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Re: How can you get accountablility?
vzw_customer_support
Customer Service Rep

We defiinitely do not want you to feel this way, and we are here to help. We sent a Private Message to assist you. ~Geo

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