How do I get refund if I close my prepaid account

Kpeng
Enthusiast - Level 1

I have one prepaid line with Verizon now. I have $115 in my account, which is good for three months. I am trying to port the number to Visible.  I wonder if I will get a refund for the remaining credit on my account if I port the number out today. If no refund will be issued, I might have to wait 3 months before switching.

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vzw_customer_support
Customer Service Rep

Kpeng, we'd hate to lose your preference, and want to make sure that you receive the account assistance you need, and that we're able to clear up your billing questions. To better assist, we'll be sending a Private Note. 

 

~Izzy

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