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How to Complain about horrendous experience at Corporate store?
BackNine
Newbie
‎09-06-2022 02:13 PM

At 1:15 p.m. on Mon, 9/5/22 I had a horrific experience at the Verizon Corporate store in North Knoxville, TN (Callahan Drive).  I was verbally assaulted by an employee and followed to my car with continued yelling. 

The review is here https://www.leavefeedback.app/survey/YVLgn/complete/ffb9ec70-cf98-4517-b2e8-74b3802eb026

 

This behavior is so out of line and needs to be managed. Who can I let know about this? Thanks in advance. It was extremely traumatic and unnecessary.

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Re: How to Complain about horrendous experience at Corporate store?
vzw_customer_support
Customer Service Rep
‎09-08-2022 02:26 PM

This is truly never the experience we want you to have. All of your feedback is appreciated, and we will forward your concern to the proper channel. Making sure you receive outstanding support at all times is a top priority. We are here for your support should you have additional questions or concerns.  

-Sylvia

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