How to file a formal complaint
seidmala
Newbie

How do I contact corporate customer service (Verizon wireless for business) and actually talk to a human? I am very frustrated and angry after spending hours (literally) on hold, disconnected, on hold again...

0 Likes
Re: How to file a formal complaint
vzw_customer_support
Customer Service Rep

I know if I were a business owner, I would want to be able to reach support as quickly as possible for any issues that arise, seidmala. It sounds like you normally reach out through our 800#, which is the avenue of support available for business accounts. Since this avenue isn't working for you as expected, please be on the lookout for a private note so we can see how we can help get you connected.

-Joseph

0 Likes