Verizon, I have searched your forums and see canned responses, but I would like to specifically know how to thank a call center employee that I didn't get the name of when we were speaking. I obviously have the exact time I called and it is under my account. I tried calling Customer Service to ask for her first name or the name she gives out and they said it only showed up as "Service". Please let me know who to contact so the employee gets the recognition she deserves.
Thank you,
Ryan
Good morning Ryan. We sincerely appreciate your feedback for our co-worker, and will be happy to fill out a form on your behalf. Please look for the Private Note we will send you in a moment.
Can I please have the same form sent out to me? I have an excellent review to write about the employee that helped me at sarasota verizon store near utc. How can I find him?
Sure thing! We always love to hear when our agents go above, and beyond to make someone's experience great. Please send us a Private Message, and we would be more than happy to submit your feedback for you as well.
I too would like a form to give a great review on one of your employees. In all my years with Verizon, 1st time I was TRULY happy with service. Would use them everything if I got the same person!
Sorry for the delay is any reply, TimiJ. A private note will be in your inbox in a moment.
-David
Would you all be kind and send to me the link to talk kindly about Devon, your customer service person in S. Carolina?
Hello, pjemerson. We would be happy to in any way we can with your request. We are sending you a Private Note to assist you further.
*Cassie
Can you send me the form to compliment an employee?
Hi, Rblancq! In Verizon, we are committed to give you the best experience ever, you are the most for us. To further assist you, please PM us, so we can take the feedback.
Can I have this form sent to me as well!
Hello, there, Zkienam. Please respond to my private note to better assist.
-Angie
Dear Angie. I recently moved my entire family over to Verizon. I would like to thank write a note of praise/thanks for the great customer service I received from Vince and Monica in dealing with some technical glitches that came up. They both went way beyond the call of duty to assist me. Looking forward to being a long-term Verizon customer!
MarcWool, thank you so very much for becoming our customer! We are so happy to learn that you had wonderful support despite some technical glitches. You deserve top-notch customer assitance at all times. We're always here for you. Additionally, please check out our Contact Us page https://www.verizon.com/digital/nsa/nos/ui/contactus/nonsigninlanding/#mobile that shows our other avenues of support. Please take care! -Alicia
Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.
Start a new topic or ask questions in the open forum.
