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I just purchased this phone from Motorola, it is unlocked. My sim from my old phone will not work in it, however Motorola states that it should be compatible. What can I do to activate it? The phone is a Motorola one hyper.
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Hi, Melrey. Getting a new device is exciting, and we are here to make sure it will work on our network. We are sending you a Private Note, to continue working with you. CourtneyM_VZW
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Same thing here. dumb network not working
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Checked that model and it has 2 of 5 bands Verizon uses. If you want an inexpensive Android phone, return the Moto and get a Pixel 4a. Price is similar and actually works like it should + it has more ram.
My GF got hers yesterday (unlocked model) and it activated immediately when she popped her old sim in.
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Hello edayeh33,
I'm sorry to learn about what's going on with your phone. I'm happy to help you. I will be sending a Private Note, so we can get some more information and get an answer for you.
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Hi,
Could you please describe what the issue was as some of us are still having same problem?
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Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.
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We certainly want to make sure you have the right information about your ndevice. To confirm are you trying to use another carriers SIM in the device?