Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
If your experience is like mine, and you keep getting passed from agent to agent and they each want to start from the beginning, and you've wasted hours waiting/getting cut off, etc, having to keep repeating your story, receiving links that don't work, etc, etc---- There is a process for filing a dispute. You can go to this link: https://scache.vzw.com/content/dam/support/pdf/Notice_of_Dispute.pdf
That, or like myself, recently filed a complaint with the BBB.