I wanted to caution users regarding international calling rates. There are two Verizon webpages with different published rates:
1) https://www.verizon.com/info/international-calling/
2) https://www.verizon.com/solutions-and-services/international-long-distance-in-us/
I had to make an urgent and rare one-time international call, therefore was not interested in an international call subscription or service. I simply googled 'Verizon wireless international calling rates' prior to the call, and was directed to the first webpage.
Based on the calculator on the first webpage, which states per-minute rates apply if you don't subscribe to a World Plan, I expected the call to be either .08 landline or .29 mobile/ minute for US-UK. (approx $5-$25 for just over an hour call).
However, I was charged $150. When I contacted Verizon via Chat, I was directed to the rates on the second webpage. $1.99/ minute.
Thankfully, Verizon has good customer service once I got past the chat and spoke to an actual representative, and came to a resolution. They seemed to take my feedback regarding the websites and verbiage (apparently the first one is for FIOS only, but that's not clear on my opinion). In the meantime, I wanted to post on this forum so others can avoid my costly mistake!
The first link say fios digital voice, did it not say that when you checked before making the call?
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