I purchased a Holafly esim for my upcoming travels to Portugal. When I tried to install the esim, an error message said that my carrier (Verizon) has to unlock my phone to allow for this.
portugaltravel, We know you must be excited for your upcoming trip. Verizon devices do have a 60 day lock window following purchase and activation. We would like to gather some additional details about your device, account and trip. We will be sending you a Private Note to gather this information and work towards a resolution to ensure you are set up for success for your upcoming trip.
-Andi
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