Keeps going to SOS
kjoy19
Newbie

my phone keeps going to SOS like all the time even when others are good with their service. I can’t make calls texts anything! It’s frustrating that the phone only works on Wi-Fi. What is the fix? 

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vzw_customer_support
Customer Service Rep

We're sorry to read about the issue with your device and we're here to help. Is the device on the latest update? What troubleshooting have you done to try to fix the issue? ~Peter

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