Keeps going to sos..cant call or text
theruvath
Enthusiast - Level 1

We switched lines from at&t to verizon ..Most of the times verizon goes into sos and does not allow call or text. 

I had at&t for 15 years and never had a single issue with network or calls. I am regretting making the switch.

If this is not solved immediately I will have to move back to at&t. This is so frustrating

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2 Replies
vzw_customer_support
Customer Service Rep

Oh, no! We want to make sure that you enjoy you service without any issues. We'll be glad to help. We contacted you on Private Note to assist you. ~Geo

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theruvath
Enthusiast - Level 1

I got it resolved by on call verizon support. They had to re-register e-sim and restart device twice. I didnt have issue for last 2 days and hoping it stays that way

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