Little to no service at home
Patrickrl
Enthusiast - Level 1

Over the past few weeks I have had little to no service at home. Data hardly works, calls get dropped instantly. I need my phone for work this is painful. I’ve had Verizon for years and it’s worked great until now. Is there cell service going on in my area? Why all of a sudden my service is poor in the exact same spot it used to work fine?

Re: Little to no service at home
vzw_customer_support
Customer Service Rep

Hello, Patrickrl, I'm sorry to hear you're experiencing an issue with service around your home. I can certainly understand the concern with the sudden change in service. Are you experiencing this issue both indoors and outdoors? How far away from your home do you have to travel before service improves? Would you mind sharing your zip code so we can check for service issues in the area?

-Lauren

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Re: Little to no service at home
vzw_customer_support
Customer Service Rep

We know how important it is to get this problem resolved, and we are always here to help out. If you still need assistance, please provide us with the previously requested information and we'll be glad to further look into this.

~Freddy

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Re: Little to no service at home
vzw_customer_support
Customer Service Rep

We have not heard from you. Please don't hesitate to reach out for assistance. Have a nice day!

~Maria

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