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Mind boggling poor customer support

wpatmay
Enthusiast - Level 1
‎06-07-2023 03:23 PM

There is Gell and then there is Verizon Gell. Which is worse I can not say because I have only been to Verizon Gell which includes: 

1. Phone calls that go nowhere

2. Chat boxes that crash

3. Agents who say they follow through

4. Somewhere Verizon must believe in customer satisfaction or I am spinning my wheels?

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vzw_customer_support
Customer Service Rep
‎06-09-2023 03:30 PM

We strive to make sure you have support for all of your needs. We want to help and are sending a Private Note.

-Colin

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wpatmay
Enthusiast - Level 1
In response to vzw_customer_support
‎06-09-2023 04:07 PM

Thank you Colin, I am currently in contact with the Office of the CEO Brandon, [email address removed per the Verizon Terms of Service] you may not to spin your wheels or if you do, let me know.

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