Missing Phone Numbers On Bill
hyperbole1
Newbie

I have a quick question regarding phone numbers on my Verizon bill. I can see the text messages I've sent or received, and the phone number associated with that, but if it's a video or image, the line where the phone number should be is blank. I can see my own number, the date/time sent, whether it was sent/received, but where there should be a phone number of the person I'm corresponding with, it's totally blank. Why is that?

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vzw_customer_support
Customer Service Rep

Hello, hyperbole1, thanks for reaching out about your messaging usage. So we can best assist, we will be reaching out via Private Note.

-Lauren

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