I traded in 2 phones within one box for shipping. Called right away when I only got one confirmation email regarding one phone. Rep I spoke two said she located the missing phone and should get an email soon. Well that never happened and now I’m not sure where the phone is. Help!!
We know how important it is to ensure your trade-in is processed correctly. We definitely want to get to the bottom of this ASAP! We will be sending you a Private Note, so we can further assist you. MoniqueH_VZW