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I have been a VZW customer for several years and I was satisfied with my service for the most part My problem is with the advertised More Everything Plan. I had planned to switch and persuaded a friend to switch as well, but when I tried to change my plan online I ran into trouble. When I chose a basic phone, the website defaulted to the M.E. 700-minute plan for $25/mo, which is fine, but after searching for a couple of hours, I couldn't find any details as to what is or is not included in the plan.
Thinking that there might be a problem with the website I tried the online chat feature but the rep I connected to insisted that the 700-minute plan doesn't exist. Huh? Just to be sure, I called a VZW store and was told that all no-data phone plans had been discontinued and that ALL calling plans included a MANDATORY data allotment. However, when I spoke with a sales rep on the phone I was told that the More Everything Plan for basic phones is $40/mo, and includes unlimited talk and text and no data. Really? There is no mention of this on the Verizon website.
So far, I've gotten four different answers to my question. The website still shows the 700-minute plan but Verizon employees in different departments are denying its existence. Why can't Verizon get its story straight? Why not put the correct information on the website for all to see and eliminate confusion and frustration? My friend has given up on VZW in frustration and is looking for another carrier. If this continues, I may join him.
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You can also sell your phones to lessen what you pay out of pocket to cancel your plan.
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If you renewed 6 lines in June, your ETFs would be $1860 at most.
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Leovelo wrote:
It will cost me $2000 to get out of my contract. If they would take back the phones and cancel the contract, I'd be gone in a heartbeat. If I could get the termination charges down to $1000, I'd be gone in an instant. I would GLADLY pay $1000 just to be able to leave Verizon and never come back. I just can't afford $2,000.
How would it cost you $2000? Anyway if I really thought I was being ripped off I would leave regardless of cost. Every month you stay aren't they ripping you off more? So wouldn't leaving save you money thus you'd make that $2000 back.
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Guarentee for what? You sign up for a plan, and don't like it? - switch to a different plan next week. On the other hand Verizon does not change plans once you have selected it. Ask anyone on this forum that still has unlimitted data - Vzn may limit their options but they haven't changed those plans or pricing. You are NEVER locked into a plan, so the plan details are NOT part of a contract
Your original question was (in a nut shell) what are the details of the MoreEverything 700 min plan. The answer to that question was answered in the first few responses by users who are pretty well versed in Verizons plans - yet you weren't satisfied. If you didn't want to accept these answers - why the hell did you ask in the first place.
Plan Details:
- Talk - 700 peak (btwn 6AM-9PM) minutes nationwide calling, $0.45 min overage rate / nights and weekend, and to/from other verizon callers are free /
- Text - Unlimitted Texting, includes international texting FROM the US
- Data - None, $1.99 per MB usage rate
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Where did you get this information? I can't find it anywhere and I have searched for hours. Are you a Verizon employee?
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For a person who can find this forum, but not find any plans available to you is pretty amazing. It took me only a few seconds from Verizonwireless website.
just when to shop a drop down appeared and I found these two links.
Single Line Cell Phone Plan from Verizon - Verizon Wireless
This link gives you a calculator on the bottom.
More Everything Plan - Verizon Wireless
Since taxes and fees varies by state they won't be able to give you an exact amount you'll pay per month.
When you sign up in store you'll get a receipt which is in writing of your plan. You ALWAYS get this regardless if you are new customer or old customer. So if you want something in writing go to a store.
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And what's with the hostility? Have we met? Do I owe you money or something? Why are you making this a personal assault? Take it down a notch. I asked a question that HAS NOT been answered definitively. If I take your word for it, will Verizon stand by your promises? I doubt that. Unless you are a Verizon employee, you cannot speak for the company. I appreciate your advice but if you really can't help, then please just move on. No need to get ugly.
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Back up a minute here. I just amazed at the fact you spent hours looking for something. Seems like you took the most obscure route in your searching. Most people would find that detail over finding these forums.
Another way you could have gotten current plans is to ask a sales rep from a Verizon authorized dealer or Verizon wireless store themselves and ask for their brochure of their current plans.
Here's the problem with the internet. You will NEVER get full translation of language because you will never get visual and verbal cues. Never assume the worse until someone swears or starts name calling.
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FYI that's from Verizon themselves... When you sign up and if you do it in store you sign the contract and have 14 days to go over it. It's on your receipt the plan you signed up and everything. So Verizon is contractually obligated at that point.
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Sorry qdemon, I guess I do get wound up when I see answers being provided, but because the answering person does not have the Verizon icon their answers are not accepted. I work for a wireless vendor, not Verizon specifically, but I try to stay up to date on plans and changes (no easy task) and this board has helped me immensly. I now recognize the people that provide the most accurate information and those who truely try and help others.
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elliew: I do appreciate your efforts but something odd is going on at Verizon. The plan you described no longer appears anywhere. I even tried "licensed retailers" like Walmart, Costco, Target and Wirefly and each of them had a different take:
- 700 minutes only (no N&W and no M2M) + .45/min overage
- no roaming charges or .69/min roaming
- unlimited texting or .20 per text
- $5/mo e-mail access or not
The only common theme was the base 700 minutes and the 1.99/MB pay-as-you-go data charge. Some mentioned the $35 activation fee while others did not. If the retailers can't get it straight and Verizon won't disclose its terms I guess it's time to throw in the towel. I don't see myself paying the activation fee, the ETF and the restocking fee (about $250 total) just to get out of the contract if I'm not satisfied.
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I don't know why you can't find it anywhere. I can still see it here on the website on the More Everything plan. 700 minutes, unlimited text, pay as you go data, $25/month. Of course you have to switch the default smartphone on the More Everything Build Your Plan cost calculator to a basic phone to see this plan since it is not available with smartphones.
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Yeah it's clearly there. it;s almost as if hes begin deliberately obtuse. I can't believe someone that who was given SPECIFIC links for this plan can be that oblivious.
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I am beginning to think we're dealing with a completely immoral and dishonest company. Reading these, the continued theme is "Verizon employee said" and then either we're told they aren't an employee or they were merely incorrect and tough luck, rube.
Verizon needs to be sued in a class action federal suit to get their attention to the problems their atrocious pricing plans produce and be forced to refund lost fun and treble damages as any losing company would, when it's an antitrust violation.
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Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.
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