Who said it was ok to convert your towers to 5G without ensuring 4G coverage remained for your customers? If you want to lose more customers, by all means continue to make decisions without your customers best interests in mind. I've moved on from Verizon and will never go back. AT&T is where it's at. They actually listen to customer feedback before making incorrect business decisions. No more dealing with having no signal at my house. No time to be dealing with "pin point your location to resolve" type nonsense. It shouldn't have been an issue to begin with. I saved time not dealing with the hassle and just switched.
Start a new topic or ask questions in the open forum.
