My cell service is bad

ASJ5
Newbie

Why has my cell service stopped working?

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4 Replies
vzw_customer_support
Customer Service Rep

Hello, ASJ5, thanks for reaching out in reference to your service. Can you provide additional details as to what's going on with your service? When did this issue start? How are voice, text, and data affected?

-Lauren

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Smurph64
Enthusiast - Level 1

I have tracked the deterioration of cell service from verizon over the kast 2 years. It has never been great, but it is slowly deteriorated down to five megabytes per second at best. Never more than two bars. I've been tracking it on Ookla speed test.

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vzw_customer_support
Customer Service Rep

Smurph64, we always want to make sure that you're receiving the best available service in your area. Please tell us, does this happen only in certain areas? To clarify, does this occur both indoors and outdoors?

~Izzy

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Smurph64
Enthusiast - Level 1

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โ€ƒtypical Verizon speeds around my house. Says 5G all over their map which is a huge lie.

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