I have a brand new phone, Iphone 14 Pro Max. I pay my bill. No matter if I change it from LTE to 5G to 5G auto, I do not have reliable internet data. Often I see "no internet connection" "you are not connected" and if something does load, all the page doesnt load. I pay 100$ a month for unlimited data I expect it to work. This past year no mater where I go in Southern California, the data is inconsistant. I should not have to keep my phone connected to free wifis in the area to load anything. I have already done troubleshooting and yes my internet is ON. My uncle, same service same phone also has issues. Verizon has been going downhill this year, fix it or I WILL switch. I live in 93560, but I go all over Southern California. This isnt a one tower issue. What is going on?
Hi Clarkshannon90, we appreciate you reaching out with your concern. We value your time and want to catch up on where you are in the troubleshooting process so we will be sending a private note.
-Melissa
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