Network extender - missing "Edit" link to change Access Type

[Sam1235]

Summary: I cannot change my extender Access Type to Hybrid  or Closed .  The "Edit" link is missing in the device's management page.

Details:
Installed network extender, brand new from Verizon. It registered and I tested it with #48. 
I would like to change to Closed access and add  / register only my phones.  

The "Edit" link that should be next to the Access Type is not there / missing.
My device's info populates and my extender is set to "Open Access". 

I can only change the name of the extender.

See picture of my device (top screenshot).  

Picture at the bottom is a reddit users screenshot.  

Verizon tech support is not helpful.

Any help from the community is appreciated. 

[vzw_customer_support]

We're sorry for the inconvenience this is causing you. The option to change the access type has been removed and it defaults to open.

~Jesse

[mrametta]

Hello, do you mean it is no longer a supported function? Thank you.

[djmschaffer]

My problem is just the opposite.  I've reset the extender, and it says it has access to satellites, etc.  But when I go to the Verizon website to change settings for it, I cannot.  It is set as 'closed access'.  I cannot set it to hybrid or open, and I cannot add my own phone number!

What is the problem?

[djmschaffer]

Here is another thread in the Community Forum where the issue is addressed.  It is a problem at the Verizon end.  Given the dates, they have had well over a month to fix this.  Verizon,  what's up?

Community Forums - LTE Extender won't switch to open - Verizon Community