Network lock in pixel 7

Shoumen103
Newbie

Hello,i bought a pixel 7 from Beckmarket about 4 months ago,where it said it was unlocked.I bought and brought it back to my home country in South East Asia and later I found that i cant use any physical or esim,as it shows the network is locked from Verizon network. My sets IMEI number is given below

*****.

Would you kindly help me so that i can  use sim on the pixel 7. 

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2 Replies
vzw_customer_support
Customer Service Rep

 

I hope you can return the device or work with your provider. You can see our unlocking policy here: verizon.com/support/device-locking-faqs/-Joe

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SynthpopAddict
Champion - Level 2

Hate to tell you this, but you've been burned.  Phones get stolen and disposed of overseas a lot.  Verizon can't unlock your phone remotely, so you need to get a refund from the seller if at all possible.  But I wouldn't be surprised if they've "disappeared". ๐Ÿ˜ž

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I'm not a Verizon employee, just another customer trying to help.
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