Never give me Trade-in credit
kaykwon
Newbie

I have traded 3 phones last Apr but still nothing. I called Verizon customer center more 5 times then they answer that I will have credit next bill but still nothing. They sent me confirmation text message few times but it nothing changed.

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Re: Never give me Trade-in credit
vzw_customer_support
Customer Service Rep

We are here to help with any pending concerns regarding the trade in credits. Allow us to gather a few more details to be on the same page. Do you have a Submission ID for each of the devices you traded in?

~Vic

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