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New line phone number
Wondering-Why
Newbie
โ€Ž06-19-2023 01:47 PM

I added a line to a relative's account.

I got a new phone and phone number.

I recently had a friend call me back, and the number that is showing up on his phone is the account owner's number.

How can I make sure my number shows up?

Both lines and numbers show up in the account.

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vzw_customer_support
Customer Service Rep
โ€Ž06-21-2023 01:55 PM

Hello! Welcome to the Verizon family. If you are authorized as an Account Manager, you can login to your profile and change the name for your line only by following the next steps:

Configure from the My Verizon App
  1. Open the. My Verizon app. .
  2. Account tab. (at the bottom). If prompted, enter your password, fingerprint or Face ID.
  3. Tap. Manage device. ...
  4. From the 'Preferences' section, tap. Share Name ID. ...
  5. Edit the name then tap (check) I accept the Terms and Conditions. ...
  6. Tap. Update.  https://www.verizon.com/support/knowledge-base-49073/                      If you are not an Account Manager, please share this link with the Account Owner to authorize your name for this change.  https://m.vzw.com/m/v9F8Wh1            ~Maria
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