Nfl mobile is using my data why?

[SENJOI]

Isn't nfl mobile data usage supposed to be free?

[vzw_customer_support · Accepted solution]

SENJOI

That is an excellent question, as we want you to have all of the information so that you can enjoy that app and not have to worry about your usage. For the 2017 -2018 season, data usage of NFL content is zero rated when viewed through NFL Mobile and go90 on postpaid devices (while on capped data plans). This usage counts towards customers’ data allotment on the grandfathered Verizon Plan Unlimited, the Beyond Unlimited plan and the Business Unlimited plan before being network managed.

EdwardL_VZW

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If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

[SENJOI]

How do I get the data back that the app used?

Sent from my iPhone

[weskeene]

The data is free in NFL Mobile and Go 90. It will disappear from the usage in My Verizon within about 48 hours. If for some reason it doesn't, call *611.

[vzw_customer_support]

SENJOI, we always want to ensure that you have proper expectations. The data is removed from our usage systems before the bill is printed.

SamanthaT_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!