No LTE in Freeport, Maine or OOB
Enthusiast - Level 1

Has anyone been able to remedy their cell phone so that LTE works in areas of Maine of Freeport and Old Orchard Beach?  This has been going on for years now.  Unless Verizon has a remedy I’ll be switching to AT&T which works very well in those areas.  It’s very disappointing since I’ve been a dedicated customer for over 10 years.  Note I was in OOB and Freeport on August 12th, 2023 and LTE would not work even with 2 to 4 bars of cell phone service.  I tried rebooting my phone with no luck.  I have an iPhone 12 Pro and my wife has a 14 Pro.  Neither work.  

1 Reply
Customer Service Rep

We're sorry to hear that you're having issues with your LTE service not working, Violette04963. The last thing we want to see is for you to leave us, and we're here to help. I, too, would share your concern if this issue has been ongoing for some time. It sounds like we will need to jump right into the account to review our coverage tools for the area. Please be on the lookout for a private note from us.