No cellular service in Plymouth, WI. 53073

[BRILEH82]

There is limited to no cellular service in Plymouth, WI (53073).  Especially near highway 57 and near a lot of commercial businesses.  Maps don’t work, text messaging doesn’t work, etc….  We use MFA for work and we can’t use our phone unless we’re on Wi-Fi because cellular doesn’t work.  I live and work in Plymouth and everyone with Verizon suffers from this outage.  Most people advise going with another cellular provided because Verizon’s service is so terrible.

I truly hope Verizon will look into and fix this issue.

[vzw_customer_support]

BRILEH82 Thank you for providing us with this information. When did this issue begin? How far from that area do you have to travel before service improves? ~Peter

[BRILEH82]

It’s been this way ever since I moved here in 2016. If you use Eastern Avenue and Hwy 57 as a starting point, half a mile to the west is dead 10 miles to the north 10 miles to the south, and roughly 10 miles to the east are all dead zones.  No cellular service.   I reported this back in 2017, but nothing has been done to fix the issue.

[vzw_customer_support]

We're sorry for the issues you're encountering. Have we tried to troubleshoot your situation in the past? 

~Ivone