No service in Old West Austin
GraysAnatomy
Newbie

I switched to Verizon about a year ago. Yesterday suddenly we were without service , neither 5g or LTE . This applies to both of our phones and the other phones on our block with Verizon Service. Taking phone a few blocks away and service is found.  Please help. Verizon troubleshooting leads to point where I need to call, but phone won't work!!

0 Likes
Re: No service in Old West Austin
vzw_customer_support
Customer Service Rep

Hello, GraysAnatomy. My apologies to hear of this but help is here. What is your zip code? When the phone showed no service, did it show SOS? 

-Natasha

0 Likes