No show for Pro on the Go

Twinboys101
Newbie

Ordered new iPhone for same day delivery via Pro on the Go Asurion service. Never showed up and didn’t receive any response. I tried multiple contact #’s for Verizon and Asurion as well as live chats and no updates on where my phone is or when it will be delivered. 

DO NOT SELECT PRO ON THE GO SERVICE!!!

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2 Replies
vzw_customer_support
Customer Service Rep

Twinboys101, we know how important it is to receive our deliveries on time. I am sending you a private note so we can check the status of your order. 

-Jazzy

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Twinboys101
Newbie

Still no delivery or any update and almost 3 hours past delivery window

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