One Verizon ID is not disabled when my linked account has been closed for years now. HELP!
neeko08
Enthusiast - Level 1

I've had an old Home+ internet bundle that was deactivated a few years ago.

PROBLEM is: my One Verizon ID is not disabled when my linked account was closed.

It's causing a problem because not I cannot sign up for the Mobile+Home discount because the mobile account only recognizes the old deactivated FIOS home account instead of my new one.

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