One account - Multiple Devices - Register Multiple Devices Within One Account Login

Adam_PBB
Newbie

How do we accomplish registering multiple devices within one account ?

Thank you

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2 Replies
SynthpopAddict
Champion - Level 2

If you are asking about "non-registered" devices showing up in My Verizon when you're logged into your account, you could try opening up the My Verizon login screen and act like you've never had an account, then try to create a new account with the phone number of one of the non-registered devices, which would "register" it.  I'm not sure if the system will let you do so though, because all of the devices are already grouped together in one account, so it may just give you an error that the device is already associated with another account or something.

The "non-registered device" thing is just a My Verizon quirk showing that there is one "main" device (the one you use to login to your account with) and all the other ones don't have their own My Verizon login because it's a group account.

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I'm not a Verizon employee, just another customer trying to help.
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vzw_customer_support
Customer Service Rep

Hello, Adam_PBB. Great question and help is here. Once the first line registers, it should be the Account Owner as this is the role this person will choose. Next lines to register for the online My Verizon account can choose the role of Account Manager. Click the link below for the steps.

https://www.verizon.com/support/knowledge-base-17492/

-Natasha

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