I am having the exact issue I am considering canceling my new service . I tried to add two more line and they are saying canceled can’t verify my identity ? If this order isn’t rectified today I will be canceling my Verizon service
If there is somebody from Verizon looking at this ***** order number and location code 1434901 in store pickup I am already a memenrr and they are telling me my order being canceled and there’s no information different . I will be canceling my service if this is an issue
Hello, Pierrelmoise253. Help is here. I see it has been a few days since you posted your concerns. Please let us know if you are still in need of assistance.
-Natasha
Yes I am already a customer and my order was cancelled for no reason when I added a li e they said couldn’t validate my identity what a joke ? I am already a customer have been validated I had 3 lines now you say can’t validate . Now I’m oit
of 300$ and have wait 7-10 days for refund for something idiotic .Service Will be cancelled lll
go somewhere else
Oh, wow! We are stunned to see you in this situation. We know the importance of managing your order. Our goal is to aid you in the best way possible.
Keep in mind you can always manage your order through your My Verizon, for more details, click on this link: https://www.verizon.com/support/knowledge-base-209511/
We sent you a Private Message, please review at your earliest convenience.
~Gilbert
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