Hi, it says on my account page that I paid the full amount 10 days ago but Verizon has shut down my account for non-payment. It won't let me speak to a representative until I pay more money. Please advise
I'm so sorry to learn about what happened with your account! I'd definitely like to take a look into this for you. I see that it's been a couple of days since you posted, so I hope it's been resolved. In case it isn't, I will send you a Private Note, so we can continue. Thank you!