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Pending order on account
CANCON64
Newbie

Hello, im trying to add or upgrade a line but it keeps saying i have a pending order on my account when i get to the page before checkout . I have checked my order history and i dont have any pending orders how do i solve this issue. i want it removed from my account

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vzw_customer_support
Customer Service Rep

CANCON64, we completely  understand the importance of being able to access the order on your account to add a new line of service. For better assistance with managing your pending order, please contact our Customer Care team at 800-294-6804. From there, they will be able to route you to the proper channels to get this all managed. 

 

JoseL_VZW

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