There is a current work order open. Verizon has found 20 other customers in 7 different apartment buildings in this area who are having the same issues. They are trying to boost the signal in this area but still no service. They offered me a $250 microcell antenna to raise our signal but we cannot afford to buy that.
We are hoping that they can fix this somehow as it has been going on now since right after the Thanksgiving weekend and many of us have no service as we are unable to locate a signal in the service area. If Verizon can't fix this then we will have cell service that we are paying for and contracts that we cannot get out of with no cell service available to us.
How can I DM you our cell numbers? We would appreciate any help with this matter.
where are you located? im in mohegan lake ny and i keep having issues going in and out of service.
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