Poor Coverage in the Houston area

I wanted to reach out about some ongoing issues we've been having with our Verizon service at both my house and my parents' house. Our zip codes are 77095 and 77433, respectively. We'd really appreciate it if you could look into this and see if there's anything that can be done to improve the service in our area. We want to continue using Verizon, but if things don't improve, we may have to consider other options.

1 Reply
Customer Service Rep

Hi MM001. Thank your for bringing your Verizon Experience in Houston to our attention. Our goal is for you and your parents to have the best possible experience and are eager to review what could be going on for you. Changing carriers is exhausting and do not want you to leave when we can review options. Please reply to the following private message, and we will provide a total review. Let's work together!