Poor/No Service at my work

[GirlMomma]

For the past 2 weeks at my work service has been terrible. Everyone who also works at my building that has Verizon is having the same issue. Before the last two weeks it has not been an issue 

[vzw_customer_support]

Hello GirlMomma, we're sorry you're having issues with your service. What is the zip code of the affected area? Does this issue only happen indoors? 

~Ivone

[GirlMomma]

79416

No we have trouble outside at times as well. It has just been happening about a month. 

[vzw_customer_support · Accepted solution]

GirlMomma, thank you for the info. What troubleshooting have you tried while at work? You can find out troubleshooting here: https://www.verizon.com/support/devices/#mobile Please find your device, click troubleshoot, and select the issue that matches your symptoms. Please make sure you sign into your My Verizon account so the troubleshooting is saved.

~Jesse