Poor Signal at Work
Bearfan60
Newbie

Suffering through terrible service at work.  Signal strength is usually -110 to -120 dBm with 27-30 asu.  Is there somewhere I can report this?

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6 Replies
Bearfan60
Newbie

Adding to this, service is in 37153 Rockvale, TN.

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Bearfan60
Newbie

Also, Speedtest.net results:

 

7.29 Mbps at 48ms

 

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vzw_customer_support
Customer Service Rep

Thank you for the zip code provided. I am not showing any reported issues in the area. When did you start experiencing the difficulties with service? Can you describe the service issues you are experiencing?  

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Bearfan60
Newbie

The signal around the building is poor outside.  The signal inside is non-existant unless you're by a window and then it's only able to do voice and text.  Data isn't fast enough to use browser.

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vzw_customer_support
Customer Service Rep

Allow us to gather more information to be on the same page. Does the service get better once you leave your work area? If so, how far do you need to travel before you notice a change? Are you aware if other Verizon users are reporting similar issues in the work area?

VictorC_VZW

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vzw_customer_support
Customer Service Rep

We understand the importance of ensuring you experience great service at all times. What exactly is going on with your service? When did you start experiencing these difficulties? Are service issues only while indoors at work or both indoors and outdoors? 

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