Poor Wifi Calling with Fios ES3200 Extenders

SteveSand
Newbie

I have Verizon wireless and Fios with gigabyte service and 2-ES3200 wifi extenders. Normal Wifi is great. Cell coverage in my house is at most 1 bar. My Wifi calls are horrible. The other person fades in and out and calls get dropped. The issue seems to happen more often when I move from room to room. Is there anything I can do, or would an LTE Network extender be better?

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2 Replies
vzw_customer_support
Customer Service Rep

Hello there! We're sorry for any issue you're encountering. A network extender may help out with check out this link: https://www.verizon.com/support/4g-lte-network-extender-faqs/

~Ivone

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SteveSand
Newbie

I'd rather not get another device. I think the issue has to do with the phone switching between the cellular and wifi networks. When I put my phone into airplane mode, I don't seem to have the problem. However, there has to be a better way than airplane mode.

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