Poor cell service in Hyannis

pdyroff
Enthusiast - Level 1

I’ve had terrible cell service at my home for years (probably since cell phones started) in Hyannis with no improvement.  More recently the whole area of Hyannis is horribly spotty.  Most recent problem is the area around the bridge specifically  traveling north to south on RT6.   I’ve complained and most people I know have complained and it’s only getting worse.  When will Verizon spend the time and money to figure out what is going on with service on Cape Cod?

3 Replies
vzw_customer_support
Customer Service Rep

Hello pdyroff, we're sorry for any inconvenience you have experienced. Are you still having these issues? 

~Ivone

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Bmose1
Enthusiast - Level 1

Service in Sandwich, MA has become increasing worse and I can’t make calls in certain areas of town anymore.

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vzw_customer_support
Customer Service Rep

Oh, wow! Being on top of your account is crucial, especially if you are encountering poor cell service. Verizon is here to help. Let's get more data.

 

When did the issue start? What recent changes have you made? Who else is experiencing this problem? Aside from the calls, any other issues (text/internet)?

~Gilbert

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