Poor cell service in high rise
HA22
Newbie

I recently moved from the 32nd floor to the 41st floor of my building. Now I only get one or two service bars, and sometimes lose cell service altogether.  Can height worsen service? Do I need to switch to another carrier?

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vzw_customer_support
Customer Service Rep

Hello. Our top priority is to keep you connected. While indoors your service is subject to fluctuate. Do you have access to WiFi?

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