Poor cell service reception in our area of 21210
EMDial
Enthusiast - Level 1

We have had declining cell service reception in our home over the past few months to the point where we now have to stand in the driveway to have any reception and that isn't even consistent.  We have been doing a lot of work from home and are struggling.   Resetting with airplane mode and forcing a new cell tower connection but that hasn't helped.  This is across the board with all our phones so it is not SIM card as I have read in someone else's comments. We may have to switch to AT&T which claims to provide excellent service to our house.  Does anyone have any ideas or solutions? 

0 Likes
1 Reply
vzw_customer_support
Customer Service Rep

EMDial, we know the importance of ensuring you have a strong signal. While we are unable to guarantee service indoors, we do have Network Extenders available for our customers who need to boost the in-home signal. Here's a link with the details: https://www.verizon.com/products/samsung-4g-lte-network-extender-2/.

0 Likes