Poor coverage and repeated dropped calls
brforry89
Enthusiast - Level 1

Reporting terrible series where no one can hear my call and generally drops the call in less than 3 min. Zip code 80129. 

4 Replies
9wood
Specialist - Level 2

Many have reported this or similar myself included not one answer to fix it just there script reply and excuses

0 Likes
vzw_customer_support
Customer Service Rep

brforry89,

 

Dropped calls and poor coverage are not what we're about here at Verizon. Let's make sure this gets addressed ASAP for you. I took a look at the general area, and there aren't any alerts or outages at this time to cause this issue. I want to gather more details to solve this. Aside from the phone calls, how are your other services like texting and data working for you? What difference do you see when you're outdoors versus indoors? Do your issues occur in other areas as well?

 

RyanC_VZW

0 Likes
chrisrive
Newbie

I also have extremely poor coverage at my house, I have reported it several times, who can help to solve the issue?

0 Likes
vzw_customer_support
Customer Service Rep

We need to take a look into what's going on for you, please send us a Private Note. 

0 Likes