Poor coverage
cl8790
Enthusiast - Level 1

We just moved to a new neighborhood in Solon, OH. Verizon's coverage here is pathetic. It wasn't great in our old neighborhood, but this is much worse. Calls don't connect, if they do, the person on the other side can't hear and at the most important point, they drop. This is agonizing especially at the end of the billing cycle when Verizon takes out a big chunk of my pay check from my account claiming to be the best mobile network in the USA. 

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2 Replies
vzw_customer_support
Customer Service Rep

I am so sorry to learn about the coverage in your new neighborhood, this puts a damper on what should be an exciting time getting acquainted with your new place. We are sending a Private Note to assist you.

-Colin

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vzw_customer_support
Customer Service Rep

We're still here to help. If you prefer, we do have other support channels that you can reach out to for assistance. You can review all of our support options here: https://www.verizonwireless.com/support/  ~Peter

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