Poor reception
Natureboyjimbo

Within the last two months my cell has been dropping calls, missing texts, and very poor reception while at home. Prior to this everything worked perfectly. Yes I have restarted my phone, updated software and cleared caches. I am very curious as to why the recent change in quality of service. 

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3 Replies
vzw_customer_support
Customer Service Rep

It's worrying to see that you've experienced poor service recently, and it's our priority that we get this resolved. We contacted you on Private Note to further assist you. ~Geo

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Natureboyjimbo

What is your solution? 

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vzw_customer_support
Customer Service Rep

We're still here to help. Let us know if you need assistance.  ~Peter

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