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I have been a Verizon customer for almost 4 years. My signal service at home is so terrible now I cannot use my phone at all. I have went back in forth with them over this quiet a few times where they want me to purchase additional services to improve their bad signal. I have two phones on my account that are both doing the same thing. One phone a IPhone 16 pro max that has the highest package of service has no better signal. I’m done. I’m fixing to take my business elsewhere.
We know it's important to be able to use your phones while at home. Heres a link to troubleshoot the issue to see if we can improve the signal.
https://www.verizon.com/support/devices/
If you still have any issues or questions, send us a private note and we can help out!
-Meg
Start a new topic or ask questions in the open forum.
