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About a month ago I spoke to someone about the rebate for porting my number over back in October and was told I would get it during the month of January. I still have not received it. I spoke to several agents and a supervisor. Now being told I didn’t submit a rebate form I never received. Has anyone else had issues with rebates they didn’t receive.
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Ollie980, thank you so much for reaching out. We want to make sure that we are able to provide you with all the details that you need. I will be sending a Private Note shortly. Please respond to that message. Thanks.
-Kevin
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I still have not received any answer for why I was advised in December that I would receive this rebate in January. I was never informed of any rebate that had to be filled out, but was told I would receive it during the third month of service.
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>Apollo