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Possible Tower issues in area code 708?

For the last month my service, which has been otherwise stellar for 10 years has gone to unreliable.  At best we get 2 bars and about once an hour calls just drop with zero bars.  Has something possibly changed or is there a tower issue?

Re: Possible Tower issues in area code 708?
Customer Service Rep

jcalzaretta, Making sure you have the services you need is important. Allow us the opportunity to further investigate the details. Do you know if others in your area are having the same experience? What is the Make/Model of your device? May we have your nearest intersection, City, and zip code, so we can accurately pinpoint your location? -Sylvia