Prepaid: Swap phone, keep plan?
ZGX
Newbie

Hello!

For context, I have an S9 on a $40 (5GB, I never use it all lol) plan that, after loyalty discounts, I pay $25 a month on. However, my S9 is at the end of its life right now and I really can't afford to be switching to a postpaid plan and paying $100+ a month. I have an opportunity to potentially bring an unlocked phone over and swap it out with my S9 on my account.

So here's my question: If I swap my phone, do I keep my plan? Thanks!

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Re: Prepaid: Swap phone, keep plan?
vzw_customer_support
Customer Service Rep

Hello! I would be happy to help with any questions you have regarding your prepaid service. You can certainly use a new device with your current plan. You will just want to make sure that device is compatible with your service. Here is a link that will help you with getting started: https://www.verizon.com/bring-your-own-device/activate . It will walk you through the process of checking the device, and then getting it activated on your service. Please let us know if this helps!

*Ellisandra

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