REPORTING OUTAGES
Pinktailfeathers
Enthusiast - Level 1

No service for an hour now. The help on the VZW site is awful...how am I supposed to call and report an outage when I HAVE NO SERVICE? So stupid!!!

Lindale Tx

75771

FIX IT NOW!!!

Labels (1)
13 Replies
AnthonyArmato
Contributor - Level 1

Live Chat ? A Landline ?

0 Likes
Ann154
Community Leader
Community Leader

Use social media like Twitter, Facebook or Google+?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes
Whitman48
Newbie

All Verizon phones are out in Tatum TX It just says no service!!!!!

0 Likes
jdees09
Enthusiast - Level 1

Experiencing outages in Overton, TX as well. I and many family members can't call or do anything.

josher
Enthusiast - Level 1

We have no service in Lindale, TX.  I can't call out to place a notice of service outage.

0 Likes
Loquat
Master - Level 1

If you can still access the internet and have Twitter...in my experience, the VZW reps are pretty responsive and resourceful...more so than live chat...again, this is just my experience.  Fingers crossed that you get service back ASAP!

0 Likes
823caleb
Enthusiast - Level 2

Keep a land line.  I believe it is necessary when you get such poor service from Verizon.

0 Likes
Loquat
Master - Level 1

I've come to rely so much on my cell phone that I've eliminated a land line.  I only know if very few family members who still have one.  I guess if you live in an area that has poor reception then a land line would be necessary...

0 Likes
vzw_customer_support
Customer Service Rep

Hello Loquat. Help has arrived. I regret to hear of the service trouble you've been experiencing. Are you still having issues at this location, or has since everything been resolved? Please keep us posted. Thanks in advance.


KristieQ_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes
Loquat
Master - Level 1

Hi Kristie,

I was just commenting on the topic...I believe it is Pinktailfeathers who is experiencing issues with service.

0 Likes
vzw_customer_support
Customer Service Rep

You are most correct Loquat. Thanks for confirming my mistake. Pinktailfeathers, are you still having issues at this location? Please share further details if you are. We are here to help you. Thanks in advance.


KristieQ_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes
LinneyDee
Enthusiast - Level 1

Yes.  The solution to call when the issue is that there is no service.  Is definitely an issue.  

0 Likes
vzw_customer_support
Customer Service Rep

Hello LinneyDee,

 

We offer several different options besides our phone support to reach out to us with any concerns you may have about your service. These options can be located here: https://www.verizonwireless.com/support/contact-us/ Did you have any concerns we can assist you with today?

 

ChristopherM_VZW

0 Likes